Introductory guides to help beginners get going.

What is a computer?

A definition plus highlights in its development.

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What is a PC?

What it’s capable of and how it differs from a Mac.

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What is a Mac?

Find out about Macs and the pros and cons when comparing it to a PC.

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How to turn on a computer

Easy-to-follow instructions on activating your computer and what to do if it doesn’t react.

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What is a tablet computer?

An introduction to the features of this increasingly popular type of handheld computer.

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What is 'online'?

One of the most commonly-used digital terms: make sure you really understand what it means with this easy-to-follow guide.

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What is a cookie?

Not the chocolate chip variety, unfortunately.

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10 top tips for computer beginners

If you know someone who is new to using computers, sharing this guide could really help them.

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Helping someone set up a new device remotely

Some top tips of where to start if you need to help someone set up a new device remotely

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Getting your new device ready to use

So, you’ve got a new computer, tablet or smartphone and you’re keen to get going. But it is well worth putting aside an hour or so to make sure your device is secure and suited to your needs.

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32 Tips and tricks for helping people with digital skills

A quick fire round-up of some of the top tips if you are helping someone else to use a device.

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Basic computer terminology A-Z
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