How to create a Gmail account

Gmail is a web-based email account provider owned by Google

Gmail screenshot image

In this guide, we’re going to show you how to get started with email by creating an account in Gmail.

NB. We are using Chrome as our browser, however other browsers such as Internet Explorer and Firefox will look similar. 
You’ll need:
  • a computer with internet access.
Follow these step-by-step instructions to create a Gmail account
Step 1: Open up your internet browser and go to the Google home page:
Step 2: Click on Gmail at the top right corner of the page.
Google homepage
Step 3: You’ll now be in the ‘Sign in’ section. As you don’t have a Google account yet, you need to create one. Click Create an account.
Gmail sign up page screenshot
Step 4: To set up your new account, Google needs some information about you – first, your first and last names. The ‘choose your username’ is the unique email address that you wish to use, which will be placed before ‘’. Because it needs to be unique, Google may have to check the availability of any name that you decide on to make sure that no one already has it. Type an email name into the ‘choose your username’ box and then fill out the rest of your information. You will need to ensure that the ‘I agree to the Google terms of service and Privacy Policy’ is ticked. Then click next step.
Step 5: If the email name that you requested in is not available, you’ll get a message saying that somebody already has that username and offering you some alternatives. You can decide to accept one of the alternatives or type in another name and check its availability once more. You will have to complete some of the other boxes again. You may have to do this a few times. Once you finalise your email address, it’s a good idea to make a note of it so that you can refer to it until you remember it.
Gmail sign up form screenshot
Step 6: You’ll need to come up with a password so that you can log in securely to your account. Google may explain that you should try one with at least 8 characters long to be secure. Use letters and numbers to make the password more secure and difficult to guess. You’ll need to re-enter your password to ensure that it’s you choosing it and not a hacker’s (ro)bot. This is why it also asks you to insert two random words at the bottom of the page – this is a CAPTCHA code. You can skip this step if you don’t want to type in the CAPTCHA code but you will need to verify via a mobile phone if you don’t.
Step 7: Once you have completed this page fully, clicking Next Step will take you to the Create Profile Page. If you don’t wish to have a picture on the web, click Next Step to complete setting up your email. If you do, Click on Add Profile Photo and find a photo to add. Then click Next Step.
Step 8: You will now have set up your account. You can go straight to your inbox and get started, or you can set up a photo to show as your profile picture.
Click on Add a photo to upload a photo and select a photo.
Or click on Next Step to go to your inbox and get started.
Karen Maxwell is a Digital Unite tutor and assessor/trainer of computer accessibility.

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lorraine's picture

By lorraine on 27th November 2012

how do i get the funny a on my keyboard
DU Community Manager's picture

By DU Community Manager on 29th November 2012

Hi Lorraine, The @ is referred to as the "at sign" and if you have a look near the big 'Enter' key on your keyboard, you should see a key that probably has a ' at the bottom and a @ at the top of it. To type the @, hold the Shift key (the one with the arrow on the left and right hand side of the keyboard) and then click the key with the @ on it. If you have any more questions, please do visit our Community (you can reach it via the top menu) and post on the Ask a Question board.
anthonywhitcomb's picture

By anthonywhitcomb on 15th October 2014

that is a nice picure i wish i was their
maria's picture

By maria on 9th October 2013

this is a good site
shahnam Agazadeh's picture

By shahnam Agazadeh on 14th October 2013

thanks for helping me
Thulani's picture

By Thulani on 13th November 2013

Thanks you
priscaedwardsumamushi's picture

By priscaedwardsumamushi on 20th November 2013

priscaedwardsumamushi's picture

By priscaedwardsumamushi on 20th November 2013

DU Community Manager's picture

By DU Community Manager on 20th November 2013

Hello, if you follow these step-by-step instructions you should be able to create a Gmail account. If you have questions about this, please do click on 'Community' above and ask questions there. Good luck!
babati tma's picture

By babati tma on 22nd November 2013

thanks for accepting me.