Top tips for recruitment

Getting people to become Digital Champions can be tricky. In fact, amongst the 100+ organisations in our Digital Champions Network, enlisting Champions is cited as their most challenging aspect.

Digital Champion awards

Knowing where to find willing people, understanding how to pull them into your digital skills project and how to grow and maintain this new Champion community are just a few of the challenges. 

“Some people were concerned they have to be IT experts and run technical sessions and this stopped them being Digital Champions. So we stripped the role right back and introduced our Digital Companions as a starting point. All they have to do is have a coffee and a chat with someone who would like to know a little more about the internet and how it might help them. This works really well as an introduction to digital championing. It’s low commitment and builds volunteers’ confidence, showing them that digital skills support is so much about people, rather than technology.”

Sample Digital Champion role description

Writing

 

Kent's experience of recruitment

In this video Sam Lain-Rose from Kent County Council talks about how they went about recruiting their Digital Champions when they started in 2022.