We've pulled together stories and insights based on the experiences of our clients as well as resources that will help you plan a Champions Project.

man smiling at a computer wearing a rather good fur hat

Featured: how public sector organisations are delivering digital inclusion

Local authorities & third sector partners

The North Yorkshire Digital Inclusion Project supports voluntary organisations to help beneficiaries with digital skills. There are 40 small projects under one umbrella, and they range from groups that support carers or provide transport for older people; run community hubs and help kids use specialist educational apps. All have different aims and challenges and are scattered across a big area. How can you provide training that suits them all? 

woman at a library computer

In Brent, all front-facing council staff have a digital inclusion responsibility built into their contracts and must complete mandatory training on the Digital Champions Network, as part of the commitment to "make every contact count". 

students sitting on steps

The University of Keele used a mix of our training products to teach their physiotherapy students about digital inclusion in their professional roles, and then supported them to volunteer in their communities

 

All case-studies, insights and resources

How to...
In North Yorkshire, 40 organisations are coming together in one network.
From housing provider, Sutton Housing Partnership.
These free planning resources will help you get started.
Advice and resources on finding and securing the money you need.
What Digital Kent learnt as they set up their network.
How will Digital Kent recruit and manage 500 Digital Champions?
The one thing you must do - from Citizens Online, Kent CC & Digital Communities Wales.
How Brent Council weave digital inclusion into all front facing roles
Seven lessons from the Bexley Digital Champions Network on making it work.
About Aspire, a course designed for people with a learning disability.
How to keep a programme running for more than a decade!
Find the right partner and work together in a way that benefits everyone.
Advice from PMs on recruiting and retaining Champions
Top tips on running these super-flexible, user-friendly sessions.
Digital Champions in specific settings
How KeyRing help their members get digital.
How Southampton manage their Champion Volunteers
How Wembley staff combat digital exclusion
Helping students understand digital inclusion
Community placements for overseas students.
Longer case studies and reports
What we learnt from a long-running project with NHS England using Digital Champions to help people manage their health.
A detailed case-study on setting up Inspire with Capgemini and the benefits the programme can bring.
Building a network in West Cumbria - a report on our first year of this Capgemini sponsored project.