We've pulled together stories and insights based on the experiences of our clients as well as resources that will help you plan a Champions Project.

man smiling at a computer wearing a rather good fur hat

Featured: how public sector organisations are delivering digital inclusion

Local authorities & third sector partners

The North Yorkshire Digital Inclusion Project supports voluntary organisations to help beneficiaries with digital skills. There are 40 small projects under one umbrella, and they range from groups that support carers or provide transport for older people; run community hubs and help kids use specialist educational apps. All have different aims and challenges and are scattered across a big area. How can you provide training that suits them all? 

Training voluntary Champions
woman at a library computer

In Brent, all front-facing council staff have a digital inclusion responsibility built into their contracts and must complete mandatory training on the Digital Champions Network, as part of the commitment to "make every contact count". 

Mandatory Staff Champions
students sitting on steps

The University of Keele used a mix of our training products to teach their physiotherapy students about digital inclusion in their professional roles, and then supported them to volunteer in their communities

Students in professional placements

 

All case-studies, insights and resources

How to...
man in a hat at a computer

Create a big network from small organisations

In North Yorkshire, 40 organisations are coming together in one network.
Sutton Housing Partnership Digital Champions logo

Get started when you don't know where to start

From housing provider, Sutton Housing Partnership.
latent capacity

Plan a Digital Champions Project

These free planning resources will help you get started.
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Find funding

Advice and resources on finding and securing the money you need.
the team at digital kent

Set up a county-wide digital inclusion network

What Digital Kent learnt as they set up their network.
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Manage a county-wide network of volunteers

How will Digital Kent recruit and manage 500 Digital Champions?
a Digital Champion helping someone

Recruit Digital Champions

The one thing you must do - from Citizens Online, Kent CC & Digital Communities Wales.
drop-in session at Wembley Library

Make every contact count

How Brent Council weave digital inclusion into all front facing roles
image depicting people holding jigsaw pieces together to reflect partnership working

Work in a network with other organisations

Seven lessons from the Bexley Digital Champions Network on making it work.
Image of a person with a learning disability

Make resources for people with a learning disability

About Aspire, a course designed for people with a learning disability.
Clarion Futures Digital Champions

Maintain Success

How to keep a programme running for more than a decade!
two women fist bump

Work in public/ private partnerships

Find the right partner and work together in a way that benefits everyone.
digital champions receiving awards

Manage Volunteers

Advice from PMs on recruiting and retaining Champions
digital champion drop-in session

Run successful drop-ins

Top tips on running these super-flexible, user-friendly sessions.
Digital Champions in specific settings
4 ladies round a phone

In a social care setting

How KeyRing help their members get digital.
digital skills class at a library

In Libraries: drop-ins

How Southampton manage their Champion Volunteers
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In Libraries 2: every contact counts

How Wembley staff combat digital exclusion
students on steps

Student placements

Helping students understand digital inclusion
camden library drop in

Student Placements 2

Community placements for overseas students.
Longer case studies and reports
medical professional at a computer

Digital Inclusion in Healthcare settings

What we learnt from a long-running project with NHS England using Digital Champions to help people manage their health.
Capgemini logo

Designing a CSR digital inclusion course

A detailed case-study on setting up Inspire with Capgemini and the benefits the programme can bring.
meeting in west cumbria

DI and social value

Building a network in West Cumbria - a report on our first year of this Capgemini sponsored project.