Our training products are based on a model that helps your staff or volunteers learn to help others. We don’t train your end learners. We train your Champions. And each one can go onto help hundreds of other people.
How does it work?
It’s hard to generalise as the programme is so adaptable. But in general:
- We provide training and resources so people in your organisation can become Digital Champions.
- They get the confidence, skills and resources they need to help others with digital skills.
- This might be as part of a formal front-facing or volunteering role, or as part of a organisation-wide initiative to ensure everyone understands what digital inclusion is and how they can make a difference.
- The Champions help other people to get digital skills & confidence, so they can thrive in a digital world.
Why does it work?
Creating Champions inside your organisation is hugely effective because it enables you to:
- Support a lot of people in a short space of time and in a sustainable way.
- Embed digital transformation within your organisation, in a way you can scale, own (and measure).
- Improve staff and volunteer skills and well-being, and boost personal development.
- Make it easy for colleagues, customers and services users to enhance their skills and to access digital services.
- Help improve employability, earning power and life chances for everyone!
Including Champions as part of our strategy has been very helpful. Champions help to extend reach, bring diverse perspectives and skills, grow our capacity for supporting people in our communities.
Project Manager
NHS England
What can organisations do?
From councils to corporates and student placements to social care providers, find out how organisations are using our training to bridge the digital divide.
What's it like being a Digital Champion?
And what kinds of things do Champions do? Staff and volunteers share their experiences helping others get skills and confidence.
