Train your team to help others with digital skills! The Digital Champions Network has learning courses developed specifically for people supporting others to manage their health online, created in partnership with NHS England and now used by organisations ranging from ICBs to GPs, wellness groups and charities.
A Digital Health Champion is
- Someone who helps people use the internet to manage their health and wellbeing.
- A colleague or volunteer.
- A person who likes helping others.
- Not necessarily an IT whizz!
With good digital skills people can
- Order prescriptions and book appointments quickly and easily.
- Find information to aid their health and wellbeing.
- Discover local support groups.
- Keep in touch with friends and family when they are in hospital.
Skilled patients mean your organisation can
- Take care of people who feel better informed and in control.
- Reduce the time and cost of administration.
- Reduce pressure on face to face appointments.
- Make digitally-enabled care a reality.
How our Network helps you help them
Everything you need for confident Digital Health Champions
- Training: CPD accredited and flexible, bite-sized e-learning with self-enrolment, that can be done anywhere any time,
- Resources: backed up hundreds of teaching resources and practical guides.
- Project management tools: to help Project Managers get projects and running and monitor progress
- Measure impact: easy-to-use tools that let you download data on your projects' activity quickly and easily.
- Support: regular meet-ups and a community of best practice for Champions and for Project Managers to inspire and help.
"I now feel like I have more than enough knowledge to encourage people to take control of their health online."
Nicole
Digital Health Champion, The Spinney Surgery, Cambridgeshire
What your Digital Champions will learn...
- Understanding and overcoming people’s barriers to managing their health online.
- Using popular digital tools such as the NHS app and the NHS website.
- How to help someone with key tasks such as booking appointments online and using the Internet to research health conditions.
- Supporting people with using the Internet safely and securely.
- Developing the basic digital skills patients need to use websites and apps.
- Overcoming accessibility barriers including visual impairment, hearing and memory loss.
- Engaging older people who rely on health services but are the least likely to be online.