We've pulled together stories and insights based on the experiences of our clients as well as resources that will help you plan a Champions Project.

photo of a digital life coach holding up a certificate

Ahead of Volunteers Week in June, we're all about volunteer-based projects...

Making Champions out of service users

Like most of the NHS, the East London Foundation Trust (ELFT) know they need to help their service users become confident with digital. They've co-created a plan for digital transformation that puts people participation at the heart of everything they do and includes an innovative plan to help volunteer service users become "Digital Life Coaches" by using the Digital Champions Network in a completely new way....

Cohorts of Champions
drop in session

A collaboration between the Digital Inclusion team at Camden Council and the American Institute for Foreign Study (AIFS) is helping residents learn new digital skills.

Student Volunteers
two men at a drop in session

A good volunteer is an invaluable resource! And managing them is a real skill! We talked to some Project Managers on the Digital Champions Network about how they do it. 

Volunteer management top tips

 

All case-studies, insights and resources

How to...

man in a hat at a computer

Create a big network from small organisations

In North Yorkshire, 40 organisations are coming together in one network.
Sutton Housing Partnership Digital Champions logo

Get started when you don't know where to start

From housing provider, Sutton Housing Partnership.
latent capacity

Plan a Digital Champions Project

These free planning resources will help you get started.
the team at digital kent

Set up a county-wide digital inclusion network

What Digital Kent learnt as they set up their network.
graphic of hand holding a bank note

Find funding

Advice and resources on finding and securing the money you need.
welcome sign and hand shake

Manage a county-wide network of volunteers

How will Digital Kent recruit and manage 500 Digital Champions?
a Digital Champion helping someone

Recruit Digital Champions

The one thing you must do - from Citizens Online, Kent CC & Digital Communities Wales.
drop-in session at Wembley Library

Make every contact count

How Brent Council weave digital inclusion into all front facing roles
image depicting people holding jigsaw pieces together to reflect partnership working

Work in a network with other organisations

Seven lessons from the Bexley Digital Champions Network on making it work.
Image of a person with a learning disability

Make resources for people with a learning disability

About Aspire, a course designed for people with a learning disability.
Clarion Futures Digital Champions

Maintain Success

How to keep a programme running for more than a decade!
two women fist bump

Work in public/ private partnerships

Find the right partner and work together in a way that benefits everyone.
digital champions receiving awards

Manage Volunteers

Advice from PMs on recruiting and retaining Champions
a graphic of a light bulb and arrows pointing upwards

Use cohorts to create Champions

ELFT work with service users to co-create innovative digital transformation
digital champion drop-in session

Run successful drop-ins

Top tips on running these super-flexible, user-friendly sessions.
Digital Champions in specific settings

4 ladies round a phone

In a social care setting

How KeyRing help their members get digital.
digital skills class at a library

In Libraries: drop-ins

How Southampton manage their Champion Volunteers
woman at computer in library

In Libraries 2: every contact counts

How Wembley staff combat digital exclusion
students on steps

Student placements

Helping students understand digital inclusion
camden library drop in

Student Placements 2

Community placements for overseas students.
Longer case studies and reports

medical professional at a computer

Digital Inclusion in Healthcare settings

What we learnt from a long-running project with NHS England using Digital Champions to help people manage their health.
Capgemini logo

Designing a CSR digital inclusion course

A detailed case-study on setting up Inspire with Capgemini and the benefits the programme can bring.
meeting in west cumbria

DI and social value

Building a network in West Cumbria - a report on our first year of this Capgemini sponsored project.