'For the past 25 years, Carphone Warehouse has witnessed a considerable evolution in technical trends. Advances in technology have emerged that have not only changed our work and social habits, they have fundamentally changed how we live our lives.
I came across Digital Unite and their Spring Online campaign ten years ago and my personal support for the campaign has grown significantly over the years. I realised just how impactful the initiative was a couple of years ago when a colleague shared how her mum was actively “helping older people to get to grips with technology through an initiative called Spring Online!”
Our mission at Carphone Warehouse is to make people’s lives better with technology and the Spring Online campaign is a practical way for us to do this. With so much expertise, experience and enthusiasm on every high street, we are perfectly placed to support our communities with this campaign. Looking back at the success of last year’s Spring Online campaign, we’re delighted to have helped 20,000 people to use the internet for the first time.
The extent to which Carphone Warehouse stores showed their support both in rural and urban areas demonstrated our outstanding commitment and passion for this cause. Similarly, our customers’ reactions made it all the worthwhile. One story which highlights the community spirit of Spring Online is that of Store Manager, Suzanne Small. After an ‘amazing’ reaction from the elderly residents of Billericay, Suzanne decided to open her store on Sundays, when they were usually closed , to dedicate time to helping people use smartphones and tablets.
Now in year two, Spring Online is starting to establish itself at Carphone Warehouse and we hope it will be a huge success as we continue to strive to make more people’s lives better through connected technology!'
Kesah Trowell, CSR Lead, Carphone Warehouse