Blog and news category

Being online helps people stay safe, stay informed and stay connected. And when face to face support for digital skills isn't possible, help can be given remotely - via telephone, video call, email or messaging.

A south Asian man in leather jacket looking at his laptop in a cafe

Our guides and  tips on being a Remote Digital Champion will help you make a digital difference to others, whatever the distance between you. 

We also have some great webinars for you to watch, where guest speakers have shared invaluable advice based on their hands on experience of providing remote support!


Guide 1

Getting started 

A woman using her tablet with a pair of white headphones, looking excited

Guide 2

 Top techniques

A screenshot of a tablet computer making a video call to a man from a woman

Guide 3

 Keeping you and your learners safe

A young man looking at his phone happily

Guide 4

 Essential tools and techniques

A man sitting at a table looking at his phone and writing something in a notebook

Guide 5

Setting up a device remotely

An older woman sitting at a kitchen table and using a laptop

Guide 6

Affordable ways to get online

A woman sitting at an Apple computer looking at the screen, with her back to us. On the screen is a young woman that she is in a video call with.

Using Zoom 

Guides to get you started

An older lady holding a phone and looking pensive

Connecting older people

Guides and advice

A woman holding a tablet computer. On the tablet is an image of a smiling man she is having a video call with.


Plan for your first session!

What do we do?

Find out how we can help you run successful digital inclusion programmes. 

What is Digital Inclusion

Why does it matter? And what can be done about it? We've pulled together some great resources.